Device Repair

Repair for other device brands.

We also repair selected smartphones, tablets and laptops from other manufacturers, once we've confirmed parts availability and repair feasibility. The repair scope depends on the device model and the type of fault.

Smartphones and laptops from other brands serviced by iGen
  • Warranty on completed repairs
  • Nationwide shipping repairs
  • Service based in Lublin
  • Advanced diagnostics

Brands

Example brands we work with

Smartphones & tablets

  • Xiaomi
  • Redmi
  • POCO
  • Motorola
  • Huawei
  • Honor
  • OPPO
  • OnePlus
  • Nothing
  • realme
  • vivo
  • ASUS
  • Sony
  • Nokia / HMD

Laptops

  • Lenovo
  • Dell
  • HP
  • ASUS
  • Acer
  • MSI
  • Microsoft Surface
  • Huawei
  • Samsung
  • LG

Don't see your brand or model? Contact us — we'll check whether a repair is possible and whether parts are available.

Ask about your device

Repair scope

What can we help with?

Availability of a specific repair depends on the brand, device model, and type of fault.

01Initial diagnosticsWe check whether a repair and parts access are possible for your model.
02Display & batteryThe most common faults we see — parts availability is confirmed individually.
03ChargingIssues with the port or charger.
04Liquid damageElectronics assessment after contact with liquid, where feasible.

Symptoms

What's happening with your device?

  • The display or battery needs replacing
  • The phone isn't charging properly
  • The device won't turn on after a drop or liquid exposure

How it works

How do I submit a device for repair?

  1. 01

    Tell us the device

    Give us the brand and exact phone model.

  2. 02

    Describe the problem

    Tell us what's happening with the device.

  3. 03

    We check whether a repair is possible

    We review the scope and the next steps.

  4. 04

    We confirm the next steps

    You'll get information on what to do next.

Submission

How do I get my device to us?

Service visitLublin

Book a visit and drop off your device in person.

Book a visit
Mail-in repairNationwide

Send your device for repair — no need to travel to Lublin.

Send your device

Diagnostics

Not sure what's causing the fault?

Describe the symptoms you're seeing — we'll determine the next steps based on your request, and suggest diagnostics if needed.

Scope is confirmed individually

We're not a shop that services every model on the market. We do see devices from brands such as Xiaomi, Motorola, Huawei, Oppo or OnePlus — we always check parts availability and whether a repair is realistically possible before accepting the job.

iGen LAB

When the issue involves electronics.

More complex cases, such as power-on issues or liquid damage, may require advanced diagnostics and work on the device's electronics.

Explore iGen LAB

FAQ

Frequently asked questions

Which device brands do you repair?

We see devices from various manufacturers, e.g. Xiaomi, Motorola, Huawei, Oppo or OnePlus — we always check parts availability and repair feasibility.

Do you repair every model?

No — we handle selected models once we've confirmed parts availability and repair scope.

What should I include in my request?

Tell us the brand, exact model, and describe the symptoms — we'll use that to check whether a repair is possible.

What if I don't know what's wrong?

Describe the symptoms as best you can — we'll determine the next steps based on your request.

Do you repair liquid-damaged phones?

Yes, we assess the electronics after contact with liquid, where feasible for the given model.

Do you repair motherboards?

In selected cases, after diagnostics, the repair may involve working on the device's electronics — such cases go to iGen LAB.

What if my device isn't listed on the site?

Contact us and describe your model and the fault — we'll check repair availability individually.

Check whether we can repair your device.

Tell us the brand, model, and symptoms of your device. We'll use that to determine the next steps.

Ask about a repair

Pixel or Samsung?

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