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iGen LAB / Liquid damage

Repair for devices after liquid exposure.

Diagnostics and repair for devices after contact with liquid — from corrosion assessment to motherboard repair.

Submit your device

Recognise the situation

Has your device been exposed to liquid?

  • The device came into contact with water, coffee, or another liquid
  • The phone won't turn on after liquid exposure
  • The device has behaved erratically since the incident
  • There are visible signs of corrosion or residue on the board

Liquid damage

What to do after liquid exposure?

Don't turn the device back on, and bring it in for diagnostics as soon as possible — this improves the chances of a successful repair. Contact the service and describe what happened to the device.

Scope

What liquid damage repair covers

01Liquid damage diagnosticsAssessing the extent of liquid exposure and component condition.
02CorrosionRemoving the effects of corrosion from the motherboard and connectors.
03Power damageRepairing power lines damaged by liquid.
04Motherboard assessmentChecking which components need repair or replacement.
05Further repairs after diagnosticsThe scope of follow-up work is confirmed after assessing the device.

This isn't a simple cleaning job

A device that's been exposed to liquid needs an electronics assessment, not just a clean of the housing. The repair scope — from individual components to the full motherboard — is only confirmed after diagnostics.

Process

How to submit a case to LAB

  1. 01

    Submission

    Describe what happened and when the device came into contact with liquid.

  2. 02

    Case review

    We review your request and the history of the liquid exposure.

  3. 03

    Diagnostics

    We assess the extent of the damage — from corrosion to the condition of the motherboard.

  4. 04

    Next steps

    We share information about the possible repair scope.

Other services

Other iGen LAB specialisations

01Motherboard Repair02Microsoldering03Data Recovery04All iGen LAB services

Has your device been exposed to liquid?

Don't turn it back on — describe the situation and we'll assess the extent of the damage and repair options.

Submit your device

FAQ

Frequently asked questions

Can a liquid-damaged device be repaired?

It depends on the extent of liquid exposure and the condition of the electronics — we give a realistic assessment after diagnostics.

Can the effects of liquid exposure show up later?

Yes, corrosion and electronics damage aren't always visible right after contact with liquid.

Can the repair scope be determined without diagnostics?

No — the repair scope, from individual components to the full motherboard, is only confirmed after diagnostics.

Is data recovery possible from a liquid-damaged device?

It depends on the extent of the damage — we assess data recovery options after diagnostics.

How do I submit the device?

Don't turn it back on, and contact the service as soon as possible, describing what happened.

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