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Request a repair

This request is about: Samsung. Describe your device and the fault — our service team will get back to you with next steps.

Your repair

Repair request — Device Repair

Samsung

First, we'll review your request

Describe the device and the fault. Please don't send the device in at this stage.

Once we've reviewed your request, we'll let you know the next steps.

If assessing the fault requires a physical diagnostic of the device, it costs PLN 150. If you accept the repair, the diagnostic fee is included in the final repair price.

You should only send the device after receiving confirmation from iGen.

Your details

Full name *

Phone number *

Email address *

Device

Brand *

Model *

Has the device previously been repaired or diagnosed by another service centre?

NoYesI don't know

How do you want to hand over the device?

Mail-in repairShip it yourself or with a code from us.In-person visitBook a time and bring the device in person.

Additional information

Describe the fault *Describe the symptoms, fault history, or any previous repair attempts.

I have read and accept the processing of my personal data to handle this request, in accordance with the privacy policy

Summary

Repair

RequestDevice Repair

CategorySamsung

BrandSamsung

Model

Customer

Full name

Phone