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Book a service visit

This request is about: Advanced diagnostics. Describe your device and the fault — our service team will get back to you with next steps.

Your repair

Repair request — iGen LAB

Advanced diagnostics

Request modeIn-person visit

First, we'll review your request

Describe the device and the fault. Please don't send the device in at this stage.

Once we've reviewed your request, we'll let you know the next steps.

If assessing the fault requires a physical diagnostic of the device, it costs PLN 150. If you accept the repair, the diagnostic fee is included in the final repair price.

You should only send the device after receiving confirmation from iGen.

Your details

Full name *

Phone number *

Email address *

Device

Brand *

Model / device type *

Has the device previously been repaired or diagnosed by another service centre?

NoYesI don't know

How do you want to hand over the device?

Mail-in repairShip it yourself or with a code from us.In-person visitBook a time and bring the device in person.

Preferred appointment time

Date *

Time *

The appointment will be confirmed by the service in a separate message.

Additional information

Describe the fault *Describe the symptoms, fault history, or any previous repair attempts.

I have read and accept the processing of my personal data to handle this request, in accordance with the privacy policy

Summary

Repair

RequestiGen LAB

CategoryAdvanced diagnostics

Brand

Model

Preferred appointment

Customer

Full name

Phone

The appointment time requires confirmation by the service.